Note: Each bouquet is perfectly unique and handmade to order. Due to this being a natural product there will be very slight variances to the photos on the site.
All pieces are Individually hand made with love and can take around 10-15 business days to complete. Bigger pieces such as wall hangings can take a further 2-3 business days.
Due to the nature of our dried products they can be brittle and sometimes there can be damage in the post. We don’t take any responsibility for any damage that may occur while traveling In the post however we strive to get your flowers to you safely. They are couriered in big boxes to prevent breakage.
If the photos display a vase or anything else in it unless stated otherwise the arrangement does not come with the vase. You are able to buy the vases separately from our store.
Please note we do not offer refunds to ‘change your mind’ and also on sale products.
Please contact us if you are wanting to refund your item if the above does not fall under the reasoning and we will be in touch.
This Return Policy applies in addition to, and does not affect, your statutory or contractual rights, including the consumer guarantees which are imposed by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
We are unable to refund the initial shipping cost of your order, and if the refund does go ahead you will have to ship back them item at your own cost.